At Kind Well Pet Store, we believe pets are family. Our mission is to provide premium, reliable solutions—from safety-first strollers to soothing wellness treats—that help your furry companions live their happiest, healthiest lives alongside you.
Shipping policy
Shipping Policy
Thank you for shopping at Kind Well Pet Store!
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to addresses within the United States. Estimated delivery times are:
- Standard Shipping: 5-14 business days
Please note that delivery times may vary depending on the supplier and product location.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.
Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at fred_maldonado@hotmail.com within 7 days of the expected delivery date and we will work to resolve the issue.
Contact Us For any shipping questions, please contact us at fred_maldonado@hotmail.com or call 361-542-1355.